Open Position
Executive
Front Office · EllBee Mussoorie Hills
Full Time
Last day to apply
About the Role
- Manage check-in and check-out with warmth and efficiency
- Handle guest queries, requests, and complaints professionally
- Coordinate with housekeeping, service, and management for seamless stays
- Process reservations, room assignments, and billing accurately
- Maintain front desk records, guest folios, and daily reports
- Upsell room categories, packages, and hotel experiences
- Ensure smooth front desk operations across all shifts
Requirements
- 2–4 years front office experience in a hotel
- Strong communication in Hindi and English
- Proficient with hotel PMS or reservation software
- Calm under pressure, guest-focused, and detail-oriented
- Comfortable with shift work including nights and weekends
Applications Closed
The deadline for this position has passed or it has been filled.